Why Most Hosts Don’t Really Support You—And How We’re Different
- Scott Wismont, CTIE
- Jun 6
- 3 min read
Let’s be honest: most host agencies are not built to support you.
They’re built to onboard you, log your bookings, and move on.
For tenured advisors, that might not feel like a big deal—at first. Maybe you already know your niche, have systems in place, and don’t need a lot of guidance. But even the most experienced advisors eventually hit a wall, need a sounding board, or want to evolve. And when that moment comes, good luck getting a response from a support team that’s buried under hundreds—or thousands—of other agents.
And for new advisors? It’s worse.
You sign up. You do the training. And then you’re on your own—treading water and hoping you’re doing it right, with no real direction, no check-ins, and no way to know what comes next.
This is the standard. And frankly, it’s not good enough.
Hosts Love to Say “Support” — But What Does That Even Mean?
Most host agencies are quick to promise support. But dig even a little deeper and what you usually get is:
A helpdesk inbox no one checks in real time
A “community” Facebook group full of noise and no real answers
A training course that teaches theory with no application
Discount codes for tools they never help you implement
And while you’re left figuring things out, leadership is flying first class from conference to conference, shaking hands with the same executives at every event, and posting smiling selfies like it’s their full-time job.
What you don’t see? Real accountability. Real guidance. Or real engagement with the advisors who make their business possible.
Behind closed doors, those smiles fade fast—and so does their interest in you.
To them, you’re not a business partner. You’re a booking number that helps maintain their lifestyle.
It’s not support. It’s access—and there’s a big difference.
At RBGTN, Support Is a Partnership
We’re not here to hold hands, but we are here to walk with you.
Whether you’re a tenured advisor refining your brand or a new advisor building from scratch, you’ll never be left wondering where to go next.
Here’s how we do it differently:
Strategic Check-Ins (Not Just Onboarding)
New advisors check in bi-weekly with a mentor while they’re completing TRIPKIT, so what they’re learning isn’t just theoretical—it’s immediately actionable.
After passing the course, they continue those check-ins with a focus on growth: building a brand, refining a niche, creating lead magnets, marketing strategies, and more.
Tenured advisors get direct access to me, with monthly sessions and open availability when deeper conversations are needed.
We Don’t Just Hand You Tools—We Help You Use Them
Other hosts might give you a discount code to a legal platform. We make sure you’re actually protected.
That means:
Your legal protections are already in place, with TIS’s embedded disclaimers active on your website, proposals, and client forms
You’re managing the trip-specific side of your business in one place, using Tern to streamline client communication, itinerary planning, and commission tracking
You’re not left figuring it out on your own—you’ve got real guidance on how to use these tools like a pro from day one
This isn’t a “DIY support” setup. It’s a foundation built for real-world success.
Why We’re Built Different
What makes RBGTN different isn’t just what we offer—it’s how we show up.
We believe support means:
Talking through your brand voice until it clicks
Reviewing and giving feedback on your lead magnet and client workflows before they launch
Connecting you with our favorite partners exactly when you need them
Sharing what’s working (and what isn’t) across the network, so no one’s building in a vacuum
And when something unexpected comes up?
We’re here.
Not someday. Not next month. When you need it.
This isn’t micro-management—it’s real partnership.
It’s about building a community where your voice matters, your success is personal, and your growth isn’t left to chance.
If You’ve Ever Wondered “Is This All There Is?”—It Isn’t.
The legacy host agency model is built for scale, not for success.
RBGTN is built for the advisors who want to build something better.
If you’re ready for a host that does more than onboard and abandon—
If you want to collaborate, refine, grow, and lead—
Let’s build the business you were meant to lead—together.
